Last Updated: October 29, 2026
These Terms of Use concern access to fyuzmelk.com and the use of its browsing features, accounts, content, and communication tools. The website presents the Fyuzmelk™ collection of necklaces, bracelets, and decorative brooches.
Fyuzmelk™ is owned and operated by Guangzhou Yuankai Trading Co., Ltd. References to “we,” “us,” and “our” mean that company. Purchases are governed separately by our Terms & Conditions, together with the relevant shipping, return, and payment policies. Personal information is addressed in our Privacy Policy.
Using the website and any account features
You may browse the collection, compare product information, and contact us for legitimate personal shopping purposes. If you create an account or use a feature that requires registration, provide accurate information and keep your sign-in credentials private.
Use only accounts that belong to you or that you have permission to access. Do not impersonate another customer, submit someone else’s information without authority, or misrepresent your relationship with Fyuzmelk™.
If you suspect that an account has been accessed without permission, contact us promptly. We may temporarily restrict access while investigating a credible security concern. You are not automatically responsible for every activity carried out through a compromised account; responsibility depends on the circumstances and applicable law.
Features involving purchases or other binding commitments must be used by someone legally able to enter the relevant agreement. An adult acting for another person must have appropriate authority.
Collection content and permitted use
The website contains product descriptions, photographs, illustrations, collection names, layout elements, and other material that we own, license, or otherwise use lawfully. Displaying that material does not transfer intellectual property rights to visitors.
You may view pages, save an order confirmation, and keep reasonable copies of information needed for your own shopping or records. You may also share ordinary links to publicly accessible pages.
Commercial reproduction of our product photography, descriptions, or page designs requires permission from the relevant rights holder. Do not remove ownership notices, present our material as your own, or use the Fyuzmelk™ name or visual identity to imply an affiliation, endorsement, or authorized reseller relationship that does not exist. Uses permitted by applicable law remain unaffected.
Styling photographs help illustrate proportion, color combinations, and wearing positions. Read the accompanying product specifications for materials, measurements, and included components. Screen settings and lighting can affect appearance, but this does not excuse materially inaccurate product information or restrict remedies for misdescribed goods.
Messages, photographs, and reviews you submit
When contacting us or submitting content through an available feature, provide material that you are entitled to share. Avoid including another person’s private information without permission.
We may use support messages and attachments to answer your inquiry, investigate a problem, and maintain relevant service records, as explained in our Privacy Policy. Sending a photograph for a return assessment does not give us permission to publish it as advertising.
If you choose to submit a public review, you give us permission to display that review with the information you chose to make public. Any additional promotional use that requires separate permission will be handled separately. Reviews must reflect genuine experiences rather than fabricated purchases or undisclosed impersonation.
We may remove spam, unlawful material, exposed personal information, or content unrelated to the feature’s purpose. A review will not be removed merely because it expresses a negative opinion about a product or service.
Conduct that interferes with the store
Do not use the website to obtain unauthorized access, distribute malicious software, test stolen payment details, interfere with checkout, or disrupt other visitors’ access.
You must not submit deceptive support requests, manipulate reviews, send fraudulent messages in our name, or use automated tools in a way that overwhelms the website or bypasses access restrictions. Attempts to extract private customer information or interfere with security controls are prohibited.
We may take proportionate steps to address misuse, including restricting a feature or account where reasonably necessary. Where appropriate, we will explain the restriction and provide a contact route for review. Restricting website access does not automatically cancel a paid order or remove an existing refund entitlement.
External services and website availability
Some features depend on other providers, including store hosting, payment interfaces, delivery tracking, and external links. A provider’s own terms and privacy notice may apply when you use its service. We remain responsible for our own commitments and conduct; using a third-party service does not transfer all responsibility to the visitor.
The website may occasionally be unavailable because of maintenance, technical faults, network interruptions, or security work. We do not promise uninterrupted access or that every feature will operate identically on every device.
If a technical problem prevents you from accessing order information or a policy page, contact us using the details below. An outage does not extend a consumer deadline in our favor or remove rights relating to an existing purchase.
Responsibility, updates, and questions
We take reasonable care in operating the website. Where permitted by law, our responsibility for website-related loss depends on the nature of the loss, its connection to our conduct, and whether it was reasonably foreseeable. We do not accept responsibility for unrelated losses arising solely from a visitor’s unauthorized alteration of the website or misuse of access credentials.
Nothing in these terms excludes responsibility for fraud, fraudulent misrepresentation, death or personal injury caused by negligence where such exclusion is prohibited, or any other liability that cannot lawfully be excluded. Mandatory consumer protections remain in place.
We may update these terms as website features change. Revised wording will be published with an updated date, with additional notice where required. An update will not retrospectively remove rights that have already arisen. If a provision is unenforceable, the remaining provisions apply only to the extent they can lawfully operate independently.
For website access, account, or content questions, contact:
Guangzhou Yuankai Trading Co., Ltd., operating Fyuzmelk™
Business Address: Room 403, No. 20 Shadong 8th Lane, Tianhe District, Guangzhou, Guangdong, China
Email: service@fyuzmelk.com
Phone: +86 18466255042 (+86 is the country calling code for China)
Customer Service Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific Daylight Time (PDT)