When you have chosen your Fyuzmelk™ pieces, the payment options available for your order will appear at checkout. Purchases are charged in United States Dollars (USD). Before submitting payment, review the selected products, quantities, delivery details, and final total, including any applicable shipping charges and taxes.
Fyuzmelk™ is owned and operated by Guangzhou Yuankai Trading Co., Ltd. If you have a question about a payment connected to an order, our customer support team can help you identify the next step.
Choosing a payment method
Where PayPal is available, selecting it opens PayPal’s payment flow so you can review and authorize the transaction. You may sign in to an existing PayPal account. A debit or credit card checkout option without an account may also be offered, depending on PayPal’s availability, your location, and the transaction. Guest checkout is not available in every case.
Credit and debit card options are displayed at checkout. Please use the card brands shown for your order rather than assuming that every domestic or international card is supported. Your payment provider or card issuer may require an additional verification step before approving the purchase.
Enter your billing information as it appears on your payment account. A mismatch in the billing address, an expired card, an account restriction, or an issuer’s security check may prevent a transaction from being completed. If your payment is declined, review the information entered and contact your provider or card issuer for the specific reason. Our support team cannot override their authorization decisions.
Understanding charges and payment status
The final checkout total is the amount submitted for payment. If your account uses another currency, your payment provider may apply its own exchange rate or conversion fee. Those charges are determined by the provider and may appear separately from your Fyuzmelk™ order total.
A pending entry on your statement can be an authorization hold rather than a completed charge. If checkout is interrupted or you do not receive an order confirmation, check your email, including the spam folder, before trying again. You can contact us to help establish whether an order was created. The timing of an authorization hold’s release is controlled by your payment provider.
If you notice an unexpected or apparently duplicate charge, send us your order number, transaction date, amount, and payment method. Please omit sensitive account details. We can review the corresponding order information, while your provider can confirm how the transaction is recorded on your account.
Protecting your payment information
Submit payment details only through the checkout process or the payment provider’s own interface. Payment services use security measures such as encrypted connections and may apply additional authentication checks. These measures help protect transactions, but no online payment method can eliminate every risk.
Our customer support team will not ask you to email your full card number, card security code, PayPal password, or one-time verification code. Do not share these details by phone or in an order message. If you receive an unusual payment request claiming to represent Fyuzmelk™, contact us through the details below before acting on it.
For payment-related assistance, email service@fyuzmelk.com or call +86 18466255042. The +86 prefix is the country calling code for China. Customer service is available Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific Daylight Time (PDT).