Last Updated: October 29, 2026
This Privacy Policy explains how personal information is handled when you browse fyuzmelk.com, purchase an accessory, contact customer support, or interact with our online communications. Fyuzmelk™ is owned and operated by Guangzhou Yuankai Trading Co., Ltd., which is responsible for the store’s personal information practices described here.
The information involved depends on your interaction with us, the services enabled on our store, and your privacy choices. This policy provides notice of those practices. Where consent is required for a particular activity, we request it separately; visiting the website alone does not replace that requirement.
Information connected to your visit or purchase
When you place an order, we collect information needed to identify the purchase, arrange delivery, and communicate with you. This can include your name, email address, telephone number, billing and shipping addresses, selected products, payment status, and order history.
If you contact us about a necklace’s measurements, a bracelet’s construction, a delivery concern, or a return, we also receive the details you choose to provide. These may include messages, photographs, and information about the item concerned. Please avoid including unrelated personal information in photographs or attachments.
Where account registration or email subscriptions are offered, we receive the information submitted through those features. Payment providers handle the payment credentials entered through their interfaces. We may receive transaction references, confirmation details, and limited payment information needed to manage the order. Do not send full card numbers, security codes, passwords, or verification codes to our support team.
Our store and its service providers may also collect technical information, including your IP address, browser type, device information, approximate location derived from an IP address, referring pages, and interactions with the website. Cookies, pixels, and similar technologies may record activities such as product views, cart additions, checkout activity, and completed purchases.
Why we use this information
Order and contact information helps us confirm purchases, process payments, arrange fulfillment, provide tracking updates, and handle customer service requests. We also use relevant records to manage returns, investigate payment disputes, maintain business records, and meet applicable accounting or legal obligations.
Technical and shopping activity information can help us understand whether pages work properly, identify navigation problems, evaluate product presentation, and measure how visitors reach the store. Security-related information may be used to detect suspicious transactions, prevent unauthorized access, and investigate misuse.
Where permitted and consistent with your choices, we use contact or activity information to send promotional messages, recommend products, and measure or deliver advertising. You can decline marketing without giving up order-related communications.
Service providers and other disclosures
We disclose relevant information to providers that support store hosting, checkout, payment processing, delivery, customer communications, analytics, and advertising. For example, a carrier needs delivery details, while a payment provider needs information to authorize and process a transaction. Our store uses Shopify, which also processes personal information under its own privacy terms and according to the services enabled.
Information may also be disclosed when reasonably necessary to comply with a legal obligation, respond to a valid legal request, investigate fraud, protect rights or safety, or handle a business transfer such as a merger or sale. The information disclosed depends on the circumstances.
Some providers act on our instructions, while others have independent responsibilities for the information they receive. Their privacy notices explain those activities. Links to external websites do not extend this policy to those websites.
Advertising, measurement, and AppLovin
We may work with advertising and measurement partners, including AppLovin Corporation, to understand advertising performance, attribute purchases, and deliver relevant advertising.
When AppLovin technology is enabled, information may be collected through a pixel, an integration, or another supported connection. Depending on the implementation and applicable privacy choices, this may include device and browser information, IP addresses, identifiers, product views, cart and checkout events, purchase records, and contact or location information used for matching.
Where an integration uses hashed contact information, hashing does not necessarily make that information anonymous. The information shared must remain subject to applicable privacy requirements and the choices available to you.
We do not intentionally provide sensitive personal information to AppLovin for advertising purposes. Information about AppLovin’s processing and privacy options is available in the AppLovin Privacy Policy.
Advertising disclosures can qualify as a “sale,” “sharing,” or processing for targeted advertising under certain privacy laws, even when no money is exchanged for the information. Your available rights depend on the applicable law and the activity involved.
Cookies and advertising choices
Essential technologies support functions such as maintaining a cart, completing checkout, remembering necessary preferences, and protecting the website. Other technologies may support analytics, personalization, and advertising.
Where displayed, use the store’s cookie preference controls or privacy choices link to manage optional processing. Where consent is legally required, optional technologies must remain subject to that consent. You can also change browser settings to block or remove cookies, although this may affect shopping features. Browser settings alone may not control information already shared or every server-side integration.
You may request an opt-out of applicable advertising-related sale, sharing, or targeted advertising by emailing service@fyuzmelk.com. Include “Privacy Request” in the subject line and describe the choice you wish to make. You do not need to create a store account to contact us about privacy.
Where applicable law requires us to recognize an opt-out preference signal such as Global Privacy Control (GPC), we will treat it as an opt-out request for the processing and browser or device covered by that signal. Older “Do Not Track” settings are distinct from GPC and do not necessarily produce the same response.
Retention, security, and international processing
We retain personal information for as long as reasonably necessary for the purpose involved. Relevant considerations include fulfilling an order, providing after-sales support, maintaining required financial records, preventing fraud, and resolving disputes. A deletion request may not require removal of records that we must lawfully retain.
We use reasonable administrative, technical, and organizational safeguards appropriate to the information handled. No storage or transmission method is completely secure. If an incident triggers notification obligations, we will provide the notices required by applicable law within the applicable time limits.
Our operating company is located in China, and our providers may process information in other countries. Privacy protections can differ between jurisdictions. Where required, appropriate safeguards must be used for international transfers.
Your requests and communications
Depending on your location and the laws that apply, you may have rights to access, correct, delete, or obtain a copy of your personal information; withdraw consent; object to or restrict certain processing; or opt out of sale, sharing, or targeted advertising. Applicable rights may also include limiting certain uses of sensitive information and appealing a decision about a request.
Contact us using the details below. We may need proportionate information to verify an access, correction, or deletion request. Advertising opt-out requests are handled without requiring identity verification where the law prohibits it. Authorized representatives may submit requests subject to applicable authorization requirements. We will not unlawfully discriminate against you for exercising privacy rights.
Promotional emails include an unsubscribe option. You may also contact us to stop marketing emails. Necessary messages about an order, payment, delivery, or service issue may continue.
Our store is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13 or knowingly sell or share information about children under 16 for behavioral advertising. If you believe a child has provided information, contact us so we can investigate and take appropriate action.
We may update this policy as our services or practices change. The date above identifies the latest revision. Where additional notice or renewed consent is required, we will provide it.
Privacy inquiries can be directed to:
Guangzhou Yuankai Trading Co., Ltd., operating Fyuzmelk™
Business Address: Room 403, No. 20 Shadong 8th Lane, Tianhe District, Guangzhou, Guangdong, China
Email: service@fyuzmelk.com
Phone: +86 18466255042 (+86 is the country calling code for China)
Customer Service Hours: Monday–Friday, 9:00 a.m.–6:00 p.m. Pacific Daylight Time (PDT)